Customer Service

Our Service


At Surtronic, we put customers at the very heart of all that we do. Consequently, we believe that service and support are just as important as the technology powering your products. Surtronic has its own dedicated highly skilled team of Service Engineers who have the knowledge and expertise to ensure your products remain fully operational. We have a preventive service approach which means that we monitor our systems remotely and execute upgrades and repairs remotely or locally before an operational issue would occur. In the event there is a malfunction, our highly trained Service Engineers can be deployed on-site quickly. In addition to our in-house engineers, we also partner with a network of trained Service Partners for our international business.


If you are a Surtronic customer and are experiencing problems with your display or system, please fill in the customer service form below. A member of our customer service team will respond to your request within 48 hours.